Payment and delivery

Delivery costs for products purchased at Kolibry Garden

Some oversized products are shipped via store transport, others via a transport company or the manufacturer's own transport. Customers are always informed of the delivery date and delivery costs for oversized products. If the customer does not accept the delivery cost, they can cancel their order.

Products with free delivery are indicated in the product description. Delivery within Warsaw is free of charge.

You can collect your ordered goods from our warehouse at Kolejowa 348, 05-092 Łomianki, during store opening hours, after scheduling a pickup date. PREMIUM delivery - additionally charged delivery includes the delivery and assembly of the product, as well as the removal of any remaining packaging and waste.

International delivery costs are determined individually.

Delivery is handled by a third-party transport company.

The delivery time is individual for each product and is described on the individual product page. Delivery options vary depending on the size of the item. Available delivery methods include courier or store transport.

Can I choose a delivery method?

The delivery method is already defined for each product. You can only change delivery to personal collection.

What is the delivery cost?

The delivery cost is specified in the Delivery Costs tab. If a large item is delivered via store transport, the delivery cost is determined individually. Delivery is free for some products.

Can I be sure of the delivery's safety?

Goods are always shipped securely and properly packaged to avoid any damage. It is recommended to inspect the goods delivered by courier upon receipt. In the event of damage, please ask the courier to complete a damage report. If the goods are delivered via store transport, any defects or damage to the product can be reported to the driver or by phone or email directly to the store.

Is weekend or weekday delivery possible?

Delivery on a weekend or weekday is only possible for store transport, if this date is feasible. Courier deliveries are made on weekdays, from Monday to Friday during the courier's business hours.